Saab display repairs

I brought my Saab in because it vibrating and the check engine light was on. I can always count on your honesty even though the message may not be the one I want to hear. They do have a shuttle which will pick you up, which is nice; but I can't say anything good when they failed to correct what I brought it in for. They suggest repairs when they see something but don't push too hard, and they've told me on several occasions that the work I thought I needed was, in fact, not important or useful. Other places may not give your their full attention or go the extra mile for your needs. Southwest has always taken responsibility of their work as if my car was actually theirs. They are respectful of your time and will assist with loaner and rental vehicles as well. Friendly and professional staff and most important, trustworthy. They'll repair them as long as you want to keep them going, sell them for you, or help find a replacement. My BMW had engine problems, and I consulted with numerous repair facilities that specialized in BMW.

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This is my go-to place for Volvo work and I highly rec. When I buy another car it will definitely be one you work on. Good knowledgeable people.great and dependable service! As usual you guys solved my Volvo problem quickly and at a reasonable cost. My primary contact was Rick and he was pleasant and knowledgeable about my Mini Cooper S. We have depended on the good work and good attention to our needs for many years. They charge less than the dealer for the same quality work. It's a family business with long time employees and long time customers. personal, professional, honest and always accommodating. Excellent advice, service, and loaner car availability Great service, as always! Their loaners are a testament to the work they do. They're wonderful! I would and have recommended them to anyone I know who drives a Mini. I spoke with Rick a couple times and explained the issue.

OEM car radios. Factory stereo repair. Discount prices.

They have loaner cars available for use or transportation to and from your location if you'd rather. Repairs are reasonably priced and done in a timely manner.

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Southwest is the place to go if you are having any issues with your car, or just basic service.

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Thanks again for the quick service and the free loaner car.

2005 Saab 9-5 - User Reviews - CarGurus

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I've been bringing my Volvos here for many years and have never been disappointed. You are more than welcome to call me to better understand why that is. Another excellent experience! As usual your knowledge makes you desirable and your people skills make your sevice a pleasure. They were quoting much more than what Southwest estimated. They don't perform unnecessary "fixes" and make exhaustive efforts to solve the problem in the most cost-effective manner available. I would bring my car back in for future work as needed. As a long time customer of Southwest Auto I continue to receive excellent customer service. Auto repair charlotte.

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I am always confident putting my car in their care. Jerry at Southwest Auto is the best! He is always friendly, helpful and knowledgeable. There has never been a question as to where to go for service. However, my expectation on certain items were not met.

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